Frequently Asked Questions
Have questions about prosthetic eye care, insurance, or educational materials? We answer frequently asked questions from our patients below.
Insurance
Will insurance cover my prosthetic eye?
Most prosthetic eye services are covered by insurance. Our staff is happy to determine insurance coverage and benefits for all patients and handle all insurance billing services.
What types of health plans do you accept?
We are a contracted provider for nearly every health plan, including:
- Health Maintenance Organization (HMO)
- Independent Physician Associations (IPA)
- Preferred Provider Option (PPO)
- Medicare
- MediCal
- Veteran Affairs (VA)
What insurance carriers do you accept?
- Aetna
- Anthem Blue Cross
- Cigna
- Blue Shield of California
- Health Net
- Humana
- Kaiser Permanente
- United Healthcare
What medical groups do you accept?
We are a contracted provider for nearly every medical group in the region.
Prosthetic Eye Research
What publications should I read to learn more about prosthetic eyes?
- “A Singular View: The Art of Seeing with One Eye” by Frank B. Brady
- “Eye Was There: A Patient’s Guide to Coping with the Loss of an Eye” by Charles B. Slonim, M.D., Amy Z. Martino, M.D.
- “Lost Eye: Coping with Monocular Vision After Enucleation or Eye Loss from Cancer, Accident, or Disease” by Jay D. Adkisson
What is a digital iris?
What is an orbital implant?
Will my prosthetic eye move with my natural eye?
What is a Hydroxyapatite Implant and motility peg attachment?
Will the eye socket still have normal tear flow?
Handling & Care
How do I remove my prosthetic eye?
How do I clean my prosthetic eye?
You may clean the prosthesis with any hard or gas-permeable contact lens cleaning solution. Simply apply the cleaner to all the surfaces and rub it vigorously with your fingertips. Then, rinse well with warm water. Don’t clean the prosthesis with rubbing alcohol or any other chemical solvents. Never boil or heat sterilize an ocular prosthesis.
How often should I remove my prosthetic eye?
Should I lubricate my prosthetic eye?
Should I wear protective eyewear?
It’s strongly recommended that you wear a pair of glasses with shatterproof polycarbonate lenses. Even if no visual correction is required in the natural eye, glasses are an excellent means of protection in the event of a facial injury.